Itron announced that Utilita, supplier of prepayment gas and electricity, UK has signed a contract for services in support of customers using key prepayment electricity meters.
The deal marks the first of this kind as Itron expands its offering to include managed services of small suppliers.
Itron will support the operations of Utilita’s key pre-payment offering that enable consumers to buy energy using two national vending service providers and allow for tariffs and levels of credit and debt repayment to be managed remotely.
The full service includes data management, transaction management, meter asset management, report creation and technical support via a business to business contact center.
Besides, Itron’s solution that supports Utilita can provide quality service to customers and serve key metered supplies in a stable manner. Itron will provide management confidence and help releasing the company’s resources to focus on other tasks.
Nigel Hughes, vice president, sales, marketing and delivery for energy, Northern Europe, Itron, commented, “This deal adds to Itron’s growing customer base for prepayment solutions and is another example of customers valuing the services that Itron can offer.
Jim Garrett, director of operations, Utilita, said, “At Utilita, growth in domestic energy supply base has escalated and Itron’s technology has the ability to offer customers with simple data issues.”