Itron announced that the City of Grand Prairie Water Utility, which serves 180,000 water customers in the Dallas-Fort Worth metropolitan area, has selected Itron to upgrade its water metering and customer service systems.
Over the next four years, the utility will install Itron’s smart water solution – including professional services and cloud-based analytics – to increase operational efficiencies, enhance customer empowerment and involvement, and more effectively manage the delivery of water.
Itron’s smart water solution will enable Grand Prairie to enhance customer service, improve operational analysis, better understand consumer demand and support conservation efforts, the company said.
Itron’s data analytics application can translate advanced data collected into actionable intelligence.
Grand Prairie’s customers will have online access to their accounts and consumption information, helping them better understand their water usage, and actively participate in managing their water consumption.
The implementation will provide the City of Grand Prairie with the tools it needs to further enhance its system infrastructure, improve efficiency, and help propel its water conservation efforts, said Paula Billingham, vice president of sales for Itron.
Rajani Baburajan