GE launches work process management application to water and wastewater utilities

By Editor


GE launches work process management application to water and wastewater utilities

Greentech Lead America: GE Intelligent Platforms
announced Proficy Water Operations, a Work Process Management (WPM) application
to Water/Wastewater utilities.

GE said WPM reduces risk and costs, improves quality and
eases compliance by minimizing operator errors and tracking responses.

To minimize the effect of a brain drain that
infrastructure industries will face when their expert operators retire, the
solution captures and digitizes expert knowledge ensuring that best practices
become standard operating procedures.

“Operations Management solutions are growing in demand as
municipalities seek to streamline plant operations. Proficy Workflow brings
together the principle of continuous improvement and the critical next step of
electronically documenting standard operating procedures. Together, customers
are enabled to prepare for the future, understand the best practices of
yesterday, while optimizing operations today,” said Alan Hinchman,
Infrastructure Market Director for GE Intelligent Platforms.

GE said Proficy Water Operations enables utilities to
easily document processes, transfer institutional knowledge and drive critical
consistency and predictability into the plant. The solution allows digitization
of manual and automated processes with one tool across the entire facility.

“A WPM system digitizes procedures to guide operators,
track actions for reporting, and align plant processes for rapid response to
normal and unusual events. Proficy Workflow applications drive proper
notification and action by triggering corrective workflows and tasks through
integrated real-time transactions,” said Matt Wells, general manager, Work
Process Management Solutions.

GE’s Water Operations solution allows utility operators
to bridge the gap between operations and maintenance.

Utilities can benefit from GE’s library of
Water/Wastewater eSOPs — which speeds digitization and implementation. The
library includes digitized eSOPs such as turbidity, filter operation, security,
caustic chemical feed, and more.

“Proficy Workflow allows us to make every operator an
expert with interactive, step-by-step instructions. In turn, we can decrease
downtime, maintenance and costs across operations, reduce troubleshooting time
and risk, and capture knowledge of our best operators before they retire. We
can also record and track work processes for compliance,” said Frank Fisher,
DPW Information Systems Administrator for Waterford Township, Michigan.

[email protected]


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