Itron, a provider of smart metering solutions for utilities, has signed a contract with Halifax Regional Water Commission to modernize the utility’s water distribution system.
The utility, which provides water, wastewater and stormwater services to residents of the Halifax Regional Municipality, the capital of Nova Scotia, Canada, will deploy Itron’s smart water solution and analytic software-as-a-service as part of its Advanced Metering Infrastructure (AMI) Project.
The project aims to provide more customer-focused and efficient services to residents and improve overall system infrastructure.
With Itron’s smart water solution, Halifax Water will increase consumer convenience by giving customers the ability to track and manage water usage, the company said. They can identify potential leaks on the customer premise in a proactive manner, which will help prevent wasted water and related high bills.
With detailed meter data, Halifax Water can be more responsive to customer inquiries. Halifax Water proposes to eventually move to monthly billing, which will allow customers to manage their budgets more effectively. The solution will also give the utility more operations capability so it can improve water distribution system management.
“Halifax Water’s mission is to provide world-class services for our customers and our environment. AMI technology forms the backbone of the utility of the future, which reflects more customer-focused and efficient services. We will benefit from Itron’s expertise as a world-leader in modernizing utility operations and improving water management,” said Carl Yates, general manager of Halifax Water.
“Halifax Water and its customers will greatly benefit from Itron’s smart water solution, which provides improved visibility into system operations and gives consumers more control over their water usage,” said Paula Billingham, vice president of sales, marketing and delivery for Water North America at Itron.